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How to Get Emergency Dental Services During COVID-19

How to Get Emergency Dental Services During COVID-19

We’re working hard to keep you as informed as possible during these uncertain times and to be transparent at every point of new updates and changes to our operations. We also want to reassure you that you’ll still be able to get emergency dental treatment during the COVID-19 pandemic. 

As you likely already know, the Alberta Dental Association has implemented a mandatory suspension of all non-emergency dental treatment and services. If you have any questions regarding your dental care or urgent concerns, do not hesitate to contact the office at (403) 225-1991 or by emailing us at Contact Us.  

Although you won’t be able to see us for a cleaning appointment during this time, please contact us immediately if you’re having a dental emergency at (403) 225-1991.  

What Qualifies as a Dental Emergency During COVID-19? 

Not sure what qualifies as a dental emergency? You might be having one if you have any of the following: 

  • A traumatic injury to your mouth, jaw, or teeth. This includes knocked out teeth, loose teeth, a tooth out of alignment, or chipped, cracked, or fractured teeth. 
  • Severe pain that you cannot control with over-the-counter pain medication.
  • Uncontrolled bleeding—this could be from puncture wounds, lacerations or tears to the lips, cheeks, mouth or tongue.  
  • Severe swelling in your mouth, face, or neck. If you have any bulges, swelling or knots on your gums this could also be considered a dental emergency as well.

If you’re not sure if your symptoms are considered a dental emergency, please call us at (403) 225-1991 so we can clarify and provide the proper assistance.  

Rest assured, we will be performing all the necessary health and safety procedures if you do need to come into our office to get surgery or work performed. Your safety and health are always a priority and top of mind for us. 

Get a Free Toothbrush to Keep Up Your Oral Health 

For everyone who’s dental appointment was delayed and never got their new toothbrush don’t worry, we’ve got you covered. Curbside pick-up is available from Monday to Friday at 9 a.m.-3 p.m. at the south entrance (beside Crate and Barrel) of Southcentre Mall. Email us at or call (403) 225-1991 to set up a pick-up time.  

Maintaining your dental health is even more important now especially for those who are sick and self-isolating, so make sure you’re practicing proper brushing and flossing habits. This means gentle brushing twice a day for two minutes at a time and flossing once.  

We don’t know how long this closure will last but we will continue to keep you updated as soon as we get more information.  

Please refer to these links below for accurate information regarding all coronavirus news: 

  1. Alberta Health Services
  2. Public Health Agency of Canada (PHAC)
  3. Centers for Disease Control (CDC) 
  4. World Health Organization advice for the public 

And remember, we will get through this together. 

The Canyon Dental Centre Team